What is your mailing address?
425 S. Fairfax ave, ste 212
los angeles, ca 90036
Note this is not an open storefront, and all exchanges and returns must request authorization before sending to this location
Is your full collection available online?
As much as we would love to have the entire collection available online, it is just too big. However, we have selected some of our current best sellers along with fabulous classics.
If I lose one earring, can I replace just the missing one?
Unfortunatly, we can only make and sell pairs. If the style is in sock you can purchase another pair. Some styles are only available for that season or until available stock runs out.
How do I care for my jewelry?
Every piece of jewelry is handmade and delicate. To enjoy the jewelry for a long time, please use the appropriate care.
Please avoid direct contact with water (salt or fresh), excessive perspiration, and chemicals such as chlorine, sulfur, perfume, detergent and lotion. Excessive light, heat or moisture will deteriorate the quality of Lucite, plating on the metal and gemstones. The color of some gemstones may fade if constantly exposed to the sun.
·Our collections consist of precious metal and non-precious metal (brass and base metal) and they are often plated with 18K gold. The metal may darken or tarnish with normal wear. We recommend gently wiping the metal surface with a polishing cloth, however, excessive polishing will rub off the plating and is not recommended. If the jewelry piece is only gold plated with no stones, you can also clean in liquid jewelry cleaner. Follow instructions on the back if the liquid jewelry cleaner. Do not leave in longer than recommended time as plating may wear off.
·Because most of the stones used in our collection are natural semi precious stones, they may vary in shape, size and color. Inclusions can be seen in natural stones and is a part of their beauty. Most gemstones do not stand the force of cleaning agents, polishing cloth or ultrasonic cleaners.
How do I know my ring size?
To obtain an accurate size of your finger, visit your local jewelry store and have your finger measured. Be sure to mention the width of the band you are thinking of purchasing, because thickness will affect how the ring fits. Because a lot of our bands are thick, the sizes can vary up to a half size difference.
What is your jewelry made of?
All of our jewelry is handmade using 18K gold plating over brass metal. The rose gold pieces are plated with 18K rose gold over brass metal. All silver pieces are made with rhodium plating over brass. The rhodium is a member of the platinum metal family which prevents it from tarnishing.
What type of stones are used?
Semi-Precious Stones, see individual product listings
Stone Care Important Reminder
Please note stones are semi-precious and go through a metallization process to achieve the various colors we carry. The stones are very delicate, therefore we advise that you do not use ANY chemical cleaner, water, brushes, cloths, soap or etc. to clean the stone. We can only guarantee stone quality and vitality if they are handled and taken care of properly.
Stone Variance Reminder
Note: All our stone pieces show variance from piece to piece, ensuring it is just as unique as you. If you need reassurance of a visual on the exact piece you are receiving, please email sales@marciamoran for us to attend to your queries before placing your order.
What is a Druzy Stone?
Druzy comes the core of the agate stone and is hand dyed depending on our specifications for the piece being made. Please keep in mind since the druzy color is hand dyed slight color variations may occur.
Certain Marcia Moran rings come standard with an adjustable sizer inside the band (two prongs) which can be adjusted to fit sizes 6, 7, or 8. To modify the sizing, you may use either a small tool or your fingers to tighten the prongs to you desired sizing.